Please note, we also rely on the following vendors:

Cloudflare: https://www.cloudflarestatus.com
Microsoft Azure: https://azure.status.microsoft/en-gb/status
Postmark: https://status.postmarkapp.com/
Sendgrid: https://status.sendgrid.com/

Service seems to be down

Minor incident Dashboard UK 1 Dashboard UK 2 Dashboard US 1 Dashboard AU 1 Dashboard API UK 1 API UK 2 API US 1 API AU 1 API API docs Order processing Drop-in checkout Hosted checkout Inbound webhooks
2021-04-06 13:20 BST · 5 minutes

Updates

De-escalate

This is a false positive as we work on our automatic bot detection

November 4, 2021 · 15:25 BST
Issue

According to our monitoring system this service has become unresponsive, we’re investigating.

November 4, 2021 · 15:25 BST
Resolved

Service is back up.

April 6, 2021 · 13:25 BST

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